What Data We Collect
Pivot Blocks may collect limited data needed to provide, improve, and protect the app.
- Device data: device model, operating system version, app version, language settings, and general technical information.
- Device identifiers: advertising identifier, app instance identifier, or similar identifiers when used by analytics or store services.
- Gameplay and usage data: game progress, scores, settings, feature usage, session activity, and performance information.
- Error logs: crash reports, diagnostic logs, error messages, and related technical details.
- Analytics data: aggregated or pseudonymous information about how users interact with the app.
- Location data: approximate location such as country or region may be inferred from IP address or store settings. Pivot Blocks does not request precise GPS location unless clearly needed and separately permitted.
- Contact data: name, email address, and message content if you contact us or use a support form.
How We Use Data
We use collected data for clear and limited purposes.
- To operate the app and provide game features.
- To save progress, scores, preferences, and app settings.
- To analyze app performance and improve the user experience.
- To detect, diagnose, and fix crashes, bugs, and technical issues.
- To prevent abuse, fraud, cheating, or unauthorized activity.
- To respond to support requests and user messages.
- To comply with legal, platform, and security requirements.
Legal Basis and Processing Principles
We process personal data only when there is a valid reason to do so, such as providing the app, improving performance, responding to user requests, meeting legal obligations, or protecting legitimate interests such as security and fraud prevention.
We follow these principles when handling data:
- Data is processed fairly, transparently, and for specific purposes.
- Only data that is relevant and necessary is collected.
- Data is kept accurate where possible.
- Data is stored only for as long as needed.
- Reasonable security measures are used to protect data.
Cookies and Device Data
Pivot Blocks is a mobile app and does not use traditional website cookies inside the core gameplay experience. However, third-party services used for analytics, crash reporting, advertising, app store functions, or embedded web content may use similar technologies such as SDK identifiers, local storage, device identifiers, or tokens.
These technologies may help measure app usage, remember preferences, improve reliability, detect errors, and support security. You can manage certain permissions and tracking preferences through your device settings, App Store settings, or Google Play settings.
Third-Party Services
Pivot Blocks may use third-party services to operate and improve the app. These services may process data according to their own privacy policies.
- App Store and Google Play: used for app distribution, purchases, reviews, installation data, and platform security.
- Analytics tools: used to understand app usage, feature performance, and general engagement trends.
- Crash reporting tools: used to detect crashes, errors, and performance problems.
- Advertising or attribution tools: used only if ads, campaign measurement, or attribution features are enabled.
- Cloud or backend services: used if online features, leaderboards, multiplayer, account-related features, or remote configuration are provided.
We aim to use these services in a limited and transparent way. Where permission is required, the app or the operating system may ask for your consent before related data is accessed.
Data Retention
We keep personal data only for as long as necessary for the purposes described in this policy.
- Support messages are kept for as long as needed to resolve the request and maintain reasonable records.
- Crash logs and diagnostic data are usually kept for a limited period needed to improve stability and security.
- Analytics data may be stored in aggregated or pseudonymous form for product improvement.
- Game progress, scores, and preferences may remain on your device until you delete the app, reset app data, or request deletion where applicable.
- Data may be kept longer if required by law, dispute resolution, fraud prevention, or platform compliance.
User Rights
You may have rights regarding your personal data, depending on your location and applicable law.
- You can request access to personal data related to you.
- You can request correction of inaccurate or incomplete data.
- You can request deletion of your personal data where applicable.
- You can object to certain processing activities.
- You can request restriction of processing in certain cases.
- You can withdraw consent where processing is based on consent.
To make a request, contact us at [email protected]. We may ask for reasonable information to verify your request and protect user privacy.
Data Security
We use reasonable technical and organizational measures to protect data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, secure platform services, limited data collection, and monitoring of technical issues.
No digital service can guarantee complete security. If we become aware of a serious data security issue affecting users, we will take appropriate steps according to applicable law and platform requirements.
Children’s Privacy
Pivot Blocks is intended for a general audience. We do not knowingly collect personal data from children in a way that requires parental consent without taking appropriate steps.
If you believe a child has provided personal data through the app, please contact us at [email protected]. We will review the request and delete applicable data where required.
Contact
If you have questions about this Privacy Policy, your data, or your rights, you can contact us by email.
Email: [email protected]